What really matters: service, leadership, people, and values
Auteur :
Pepper, John
Éditeur :
Yale University Press
ISBN :
9780300123524
Date de publication :
11 mai 2007
Dimensions :
23,5 x 15,6 x 2,9 cm
Poids :
612 g
Format :
Cloth over boards
Langue :
Anglais
Pays d'origine :
USA
The fundamental question in business and in personal life is the same: what really matters? This work suggests that a preparedness to alter perspective, rethink assumptions, or change course is central not only to understanding customer needs and keeping costs under control but also to developing talent, and organizing global businesses.