Supervision and leadership in tourism and hospitality
Auteur :
Van der Wagen, Lynn / Davies, Christine
Éditeur :
Cengage Learning EMEA
ISBN :
9780304706860
Date de publication :
24 févr. 2000
Dimensions :
1,5 x 17,0 x 23,8 cm
Poids :
340 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
A guide to supervision and leadership in the tourism and hospitality industry. It focuses on managing workplace operations and the management of staff, including job design, selection and training, and monitoring workplace performance. It also deals with policies and procedures.