Equality in managing service delivery
Auteur :
Collier, Rohan
Éditeur :
Collier, Rohan
ISBN :
9780335197293
Date de publication :
1 oct. 1998
Dimensions :
15,2 x 22,9 x 0,8 cm
Poids :
226 g
Format :
Trade paperback (US)
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This book gives practical advice on how organizations delivering a service to the public can meet the needs of different groups of people. Using examples from the private, public and voluntary sectors, Rohan Collier explains how to develop and implement equalities policies which effect real change.