Freedom within a framework: hearing the voice of the customer on the factory floor
Auteur :
Cafaro, Paul
Éditeur :
Taylor & Francis Ltd
ISBN :
9780367085773
Date de publication :
20 mars 2020
Dimensions :
23,4 x 15,6 cm
Poids :
385 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This book shows you how to harmonize three business functions to address customer needs by using a novel approach that combines Design for Six Sigma (DFSS) and Continuous Improvement tools.