Service science: analysis and improvement of business processes
Auteur :
Maleyeff, John
Éditeur :
Taylor & Francis Ltd
ISBN :
9780367336059
Date de publication :
4 août 2020
Dimensions :
22,9 x 15,2 cm
Poids :
449 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
To remain relevant in today’s world, practitioners should presume that they have two jobs: first, to do their work effectively so that they provide value to the organization; second, to improve how the work is done so that their organization remains competitive. This book offers clear guidance to excel at this ubiquitous second job.