Communicating in extreme crises: lessons from the edge
Auteur :
Tachkova, Elina R. / Coombs, W. Timothy
Éditeur :
Taylor & Francis Ltd
ISBN :
9780367556815
Date de publication :
25 sept. 2023
Dimensions :
23,4 x 15,6 cm
Poids :
310 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This book is an evidence-based approach to handling common, extreme crises. Extreme crises involve strong moral outrage; moral outrage creates situations where traditional crisis communication advice no longer is effective. These extreme crises create unique demands for crisis managers.