Driving consumer engagement in social media: influencing electronic word of mouth
Auteur :
Bianchi, Anna
Éditeur :
Taylor & Francis Ltd
ISBN :
9780367646226
Date de publication :
1 août 2022
Dimensions :
23,4 x 15,6 cm
Poids :
500 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Summarizing the extant research on marketing communications, social media and word of mouth, this book clarifies terms often incorrectly and interchangeably used by scholars and marketers and provides principles of effective marketing communications in social media for different brand types and in different geographic markets.