Improving the quality of east and west european public services
Auteur :
L�ffler, Elke
Éditeur :
Taylor & Francis Ltd
ISBN :
9780367667375
Date de publication :
30 sept. 2020
Dimensions :
22,9 x 15,2 cm
Poids :
510 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This volume provides a comprehensive overview of current reforms in public sector quality management in Eastern Europe. Comparisons are made with trends in Western European countries to draw out the lessons emerging from current developments (including e-governance).