Successful outsourcing and multi-sourcing
Auteur :
Parlour, Derek
Éditeur :
Taylor & Francis Ltd
ISBN :
9780367670122
Date de publication :
30 sept. 2020
Dimensions :
24,6 x 17,4 cm
Poids :
453 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
The author of Successful Outsourcing and Multi-Sourcing is a practitioner heading an operation that handles 500 million customer contacts a year with less than 30 staff, through both outsourcing and multi-sourcing. As well as a focus on multi-sourcing, the book addresses the question of why a business should outsource in the first place and how dec