Practical guide to achieving customer satisfaction in events and hotels, the
Auteur :
Berners, Philip / Martin, Adrian
Éditeur :
Taylor & Francis Ltd
ISBN :
9780367723873
Date de publication :
18 juil. 2022
Dimensions :
23,4 x 15,6 cm
Poids :
412 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels.