Better customer service: simple rules you can apply today
Auteur :
Brewer, Edward C. / Holmes, Terence L.
Éditeur :
Taylor & Francis Ltd
ISBN :
9780367757335
Date de publication :
10 juin 2021
Dimensions :
22,9 x 15,2 cm
Poids :
200 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This readable and concise research-based book discusses seven simple rules that will help businesses and individuals improve their customer satisfaction and workplace environments – and make the world a little better and more pleasant.