Managing aggression

Auteur :
Braithwaite, Ray
Éditeur :
Taylor & Francis Ltd
ISBN :
9780415243803
Date de publication :
27 sept. 2001
Dimensions :
24,6 x 17,4 cm
Poids :
370 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
How to manage and respond to escalating violence towards staff working in the human services is a pressing professional problem. Managing Aggression is a book for anyone who has ever faced, or is likely to face, aggression at work.