Call centers and the global division of labor: a political economy of post-industrial employment and union organizing
Auteur :
Stevens, Andrew J.R.
Éditeur :
Taylor & Francis Ltd
ISBN :
9780415659130
Date de publication :
27 déc. 2013
Dimensions :
22,9 x 15,2 cm
Poids :
590 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Through an examination of trade union interventions in the call center industries located in Canada and India, this book contributes to research on post-industrial employment by using political economy as a juncture between development studies, the sociology of work, and labour studies.