White space revisited: creating value through process
Auteur :
Rummler, Geary A. / Ramias, Alan J. / Rummler, Richard A.
Éditeur :
John Wiley & Sons Inc
ISBN :
9780470192344
Date de publication :
12 janv. 2010
Dimensions :
26,2 x 21,3 x 2,5 cm
Poids :
748 g
Langue :
Anglais
Pays d'origine :
USA
When Improving Performance: Managing the White Space on the Organization Chart was published in 1990, it was lauded as the book that launched the Process Improvement revolution. This was the book that first detailed an approach that bridged the gaps between organization strategy, work processes and individual performance.