Improvement guide, the: a practical approach to enhancing organizational performance
Auteur :
Langley, Gerald J. / Moen, Ronald D. / Nolan, Kevin M. / Nolan, Thomas W. / Norman, Clifford L. / Provost, Lloyd P.
Éditeur :
John Wiley & Sons Inc
ISBN :
9780470192412
Date de publication :
29 avr. 2009
Dimensions :
23,9 x 18,8 x 4,1 cm
Poids :
862 g
Langue :
Anglais
Pays d'origine :
USA
This new edition of this bestselling guide offers an integrated approach to process improvement that delivers quick and substantial results in quality and productivity in diverse settings.