Selling luxury: connect with affluent customers, create unique experiences through impeccable service, and close the sale
Auteur :
Lent, Robin / Tour, Genevieve
Éditeur :
John Wiley & Sons Inc
ISBN :
9780470457993
Date de publication :
26 juin 2009
Dimensions :
24,0 x 15,2 x 1,8 cm
Poids :
352 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Proven principles and tactics for successful selling in the expanding luxury goods market Customers of high-end products hold extremely high expectations in terms of customer service.