Dynamics of conflict, the: a guide to engagement and intervention
Auteur :
Mayer, Bernard S.
Éditeur :
John Wiley & Sons Inc
ISBN :
9780470613535
Date de publication :
27 mars 2012
Dimensions :
23,6 x 15,9 x 1,9 cm
Poids :
594 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Suitable for those who work with people in conflict, this title explores the theoretical underpinnings of conflict as it relates to cognitive, emotional, and behavioral dimensions. It includes personal stories and examples that provide practical skills in communication and negotiation, including how to deal with power and cross-cultural issues.