Cost control for the hospitality industry
Auteur :
Coltman, Michael M.
Éditeur :
John Wiley & Sons Inc
ISBN :
9780471288596
Date de publication :
1 janv. 1989
Dimensions :
23,9 x 19,9 x 2,4 cm
Poids :
797 g
Langue :
Anglais
Pays d'origine :
USA
In this text, a leading hospitality educator and industry consultant gives readers the means to ensure customer satisfaction and produce acceptable profit margins. Two new chapters review different methods of cost control strategy and operations, including information systems and computerized cost control.