Hospitality employee management and supervision: concepts and practical applications
Auteur :
Sommerville, Kerry L.
Éditeur :
John Wiley & Sons Inc
ISBN :
9780471745228
Date de publication :
27 mars 2007
Dimensions :
23,4 x 18,8 x 1,8 cm
Poids :
612 g
Langue :
Anglais
Pays d'origine :
USA
A practical resource for managers and supervisors in hospitality businesses In many hospitality establishments, one manager or supervisor is the entire human resources department, making all the hiring and training decisions, often without having a formal human resources background.