Connecting knowledge and performance in public services: from knowing to doing
Éditeur :
Cambridge University Press
ISBN :
9780521195461
Date de publication :
30 sept. 2010
Dimensions :
25,4 x 18,0 x 2,0 cm
Poids :
800 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
What goes on inside the 'black box' of public organisations to move from information to action? This book tackles this important question by reviewing a wide range of performance mechanisms. It explores how information about performance can be translated into improvements in public services.