Global services outsourcing
Auteur :
McIvor, Ronan
Éditeur :
Cambridge University Press
ISBN :
9780521765466
Date de publication :
22 juil. 2010
Dimensions :
25,5 x 18,3 x 2,2 cm
Poids :
760 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Services outsourcing is an increasingly attractive option for firms seeking to reduce costs and achieve service improvements. This book uses tools and techniques from a variety of disciplines to show how to successfully plan, implement and manage services outsourcing arrangements.