Usability success stories: how organizations improve by making easier-to-use software and web sites
Éditeur :
Taylor & Francis Ltd
ISBN :
9780566086564
Date de publication :
28 nov. 2006
Dimensions :
24,6 x 17,4 cm
Poids :
580 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Companies that make hard-to-use products incur higher support costs, spend more on rework, and have less satisfied customers. These outcomes can be avoided by applying the techniques of usability engineering during product development. This book shows how usability engineers can do this by studying users' needs and abilities, and more.