Measuring performance: a toolkit of traditional and alternative methods

Auteur : Jenkins, David
Éditeur : Taylor & Francis Ltd
ISBN : 9780566088605
Date de publication : 28 févr. 2012
Dimensions : 24,6 x 17,4 cm
Poids : 476 g
Langue : Anglais
Pays d'origine : Grande Bretagne

David Jenkins' book examines many of the more traditional measures of performance and highlights their shortcomings as well as assessing the merits of the alternative approaches that are currently available. The book concludes with a step-by-step guide to reviewing the effectiveness of your organization's existing systems for measuring performance and identifying ways of improving them.

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