Delighting your customers: delivering excellent customer service without breaking the bank
Auteur :
Owton, Avril
Éditeur :
Owton, Avril
ISBN :
9780713675429
Date de publication :
24 sept. 2007
Dimensions :
17,3 x 12,3 x 0,9 cm
Poids :
160 g
Format :
Unsewn / adhesive bound
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Your relationship with your customers is probably one of the most important you'll ever have. No business can survive without them, but reaching customers in the first place is a big challenge for small companies.