Confronting without offending: positive and practical steps to resolving conflict
Auteur :
Pegues, Deborah Smith
Éditeur :
Harvest House Publishers,U.S.
ISBN :
9780736921497
Date de publication :
1 mars 2009
Dimensions :
21,6 x 14,0 x 1,1 cm
Poids :
209 g
Format :
Trade paperback (US)
Langue :
Anglais
Pays d'origine :
USA
Where there are people, there are disagreements and misunderstandings. This book helps you discover: effective and compassionate techniques for handling conflict; practical strategies for resolving conflict; how personality types influence discussions; suggestions for minimizing defensiveness; and ideas for developing and promoting cooperation.