Creating customer loyalty: build lasting loyalty using customer experience management
Auteur :
Daffy, Chris
Éditeur :
Kogan Page Ltd
ISBN :
9780749498061
Date de publication :
3 avr. 2019
Dimensions :
24,2 x 16,4 x 2,6 cm
Poids :
680 g
Format :
Cloth over boards
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Develop the skills to design and implement a sustainable customer loyalty improvement programme in your organization and be rewarded with increased market share, improved sales and enhanced profitability.