Improving food and beverage performance
Auteur :
Waller, Keith
Éditeur :
Taylor & Francis Ltd
ISBN :
9780750628129
Date de publication :
14 nov. 1996
Dimensions :
19,8 x 12,9 cm
Poids :
740 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
The food and beverage aspect of hotel operations is often the most difficult area to control effectively, but it plays a crucial role in customer satisfaction. This title shows how successful catering operations can increase profitability whilst providing continuing improvements in quality, value and service.