Benchmarking for best practice
Auteur :
Zairi, Mohamed
Éditeur :
Taylor & Francis Ltd
ISBN :
9780750639484
Date de publication :
3 févr. 1998
Dimensions :
23,4 x 15,6 cm
Poids :
950 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Uses case-studies of individual companies and industry-wide quality schemes to show how and why implementation has succeeded. This book is a useful reading for practitioners wanting to establish best practice in a wide variety of business areas. It describes concepts, covers definitions and illustrates the applications with first-hand examples.