Oakland on quality management
Auteur :
Oakland, John S
Éditeur :
Taylor & Francis Ltd
ISBN :
9780750657419
Date de publication :
11 mai 2004
Dimensions :
23,4 x 15,6 cm
Poids :
760 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Chows managers how to implement a Total Quality Management strategy in all activities and thereby achieve top quality performance overall. This book addresses the issues of implementing TQM, teamwork, and changes in culture, and emphasizes the integration of TQM into the strategy of the organization with specific advice on how to implement TQM.