Customer is king: how to exceed their expectations
Auteur :
Craven, Robert
Éditeur :
Ebury Publishing
ISBN :
9780753509685
Date de publication :
10 févr. 2005
Dimensions :
21,0 x 12,5 x 1,8 cm
Poids :
982 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Looking for a way to make your business stand out from the crowd? In a world where, increasingly, profit is king, Customer is King is about putting the emphasis back on the customer - how to look at your business through your customers' eyes, understand what they really want and, ultimately, get them to buy from you.