Air rage: the underestimated safety risk
Auteur :
Dahlberg, Angela
Éditeur :
Taylor & Francis Ltd
ISBN :
9780754613251
Date de publication :
28 mai 2001
Dimensions :
23,4 x 15,6 cm
Poids :
770 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
This book introduces a new Human Factors concept that includes the air passenger as an integral part of the aviation system. It develops a revised Reason Model on Human Error that applies its principles to the prevention of passenger misconduct, with a focus on organizational issues affecting the interface between the air passenger and the airlines.