Why does the other line always move faster?
Auteur :
Andrews, David
Éditeur :
Andrews, David
ISBN :
9780761181224
Date de publication :
1 déc. 2015
Dimensions :
17,7 x 12,7 x 2,3 cm
Poids :
304 g
Langue :
Anglais
Pays d'origine :
USA
Dipping back to the first queue during the French Revolution to the state-of-the-art study of line management, this book comes back to one underlying truth: It's not about the time you spend waiting in a line, but how the circumstances of the wait affect your perception of time. The other line always moves faster because you're not in it.