Mediation, conciliation, and emotions: a practitioner's guide for understanding emotions in dispute resolution
Auteur :
Ladd, Peter D.
Éditeur :
University Press of America
ISBN :
9780761832843
Date de publication :
1 oct. 2005
Dimensions :
22,8 x 16,3 x 2,4 cm
Poids :
426 g
Langue :
Anglais
Pays d'origine :
USA
Emotions impact any practitioner of dispute resolution; yet, there are very few programs with courses that explore the emotional side of disputes. In Mediation, Conciliation, and Emotions, Peter Ladd outlines the emotions found in disputes and how these emotions function in dispute resolution.