Engaging communication in conflict: systemic practice
Auteur :
Littlejohn, Stephen W. / Isaacson, Kathy L.
Éditeur :
SAGE Publications Inc
ISBN :
9780761921868
Date de publication :
5 oct. 2000
Dimensions :
22,8 x 15,2 cm
Poids :
450 g
Langue :
Anglais
Pays d'origine :
USA
Written from the authors' experience in conflict intervention in their private consulting practice, this book addresses insights and methods in private mediation, small group facilitation, system design, large-scale interventions, and public-issue management. It discusses numerous methods and principles in conflict resolution.