Resolving personal and organizational conflict: stories of transformation and forgiveness
Auteur :
Cloke, Kenneth / Goldsmith, Joan
Éditeur :
John Wiley & Sons Inc
ISBN :
9780787950606
Date de publication :
1 sept. 2000
Dimensions :
23,8 x 16,2 x 2,2 cm
Poids :
454 g
Langue :
Anglais
Pays d'origine :
USA
Using the narrative structure method in mediation practice to move people in conflict from stubbornness, hostility, fear to openness, collaboration, and forgiveness, this book focuses on the transformative power of stories. Its case studies include the perspectives of all the parties in conflict and cover a wide range of conflicts and disputes.