Virtual reference services: issues and trends
Auteur :
Kimmel, Stacey / Heise, Jennifer
Éditeur :
Taylor & Francis Inc
ISBN :
9780789020444
Date de publication :
24 sept. 2003
Dimensions :
22,9 x 15,2 cm
Poids :
504 g
Langue :
Anglais
Pays d'origine :
USA
This essential book provides a comprehensive snapshot of virtual reference services across public, academic, and special libraries, offering practical advice on implementation, management, and evaluation along with case studies, vendor information, and accessible illustrations.