Practical library trainer, the
Auteur :
Carter, Ruth C / Massis, Bruce E
Éditeur :
Taylor & Francis Inc
ISBN :
9780789022677
Date de publication :
11 juin 2004
Dimensions :
21,6 x 13,8 cm
Poids :
385 g
Langue :
Anglais
Pays d'origine :
USA
Examines the concept of the library as a learning place for patrons and staff, offering a comprehensive view of training from an administator's perspective. Addresses the essential issues of how to develop a strong program of continuous instruction, including customer service, reporting, recruitment, and retention of staff.