Up in the air: how airlines can improve performance by engaging their employees
Auteur :
Bamber, Greg J. / Gittell, Jody Hoffer / Kochan, Thomas A. / Von Nordenflycht, Andrew
Éditeur :
Cornell University Press
ISBN :
9780801447471
Date de publication :
15 févr. 2009
Dimensions :
22,9 x 15,2 x 2,4 cm
Poids :
907 g
Format :
Paper over boards
Langue :
Anglais
Pays d'origine :
USA
Using a mix of quantitative evidence and qualitative studies of airlines from North America, Asia, Australia, and Europe. Up in the Air provides clear and realistic strategies for achieving a better, more equitable balance competing interests.