Violence-prone workplace, the: a new approach to dealing with hostile, threatening, and uncivil behavior
Auteur :
Denenberg, Richard V. / Braverman, Mark
Éditeur :
Cornell University Press
ISBN :
9780801487354
Date de publication :
13 févr. 2001
Dimensions :
22,9 x 15,2 x 2,1 cm
Poids :
454 g
Format :
Trade paperback (US)
Langue :
Anglais
Pays d'origine :
USA
Almost every week reports of violence erupting in the workplace make headlines. Contrary to popular opinion, such incidents are not random and senseless but, according to Richard V. Denenberg and Mark Braverman, typically result from conflict that has...