100 methods for total quality management
Auteur :
Kanji, Gopal K / Asher, Mike
Éditeur :
SAGE Publications Inc
ISBN :
9780803977471
Date de publication :
5 mars 1996
Dimensions :
23,4 x 15,6 cm
Poids :
400 g
Langue :
Anglais
Pays d'origine :
USA
From force field analysis to `zero defects′, from `brainstorming′ to the Deming Wheel, this volume meets the need for a short, accessible reference to the 100 most frequently adopted methods for implementing total quality management.