Routledge handbook of service research insights and ideas, the
Éditeur :
Taylor & Francis Inc
ISBN :
9780815372530
Date de publication :
16 avr. 2020
Dimensions :
24,6 x 17,4 cm
Poids :
1160 g
Langue :
Anglais
Pays d'origine :
USA
This volume offers authoritative coverage of current scholarship in the expanding discipline of service research. Original chapters from the world’s leading specialists in the discipline explore foundations and innovations in services, highlighting important issues relating to service providers, customers, and service design.