Guide to preparing the corporate quality manual
Auteur :
Bernard Froman
Éditeur :
Taylor & Francis Inc
ISBN :
9780824700904
Date de publication :
15 avr. 1997
Dimensions :
23,4 x 15,6 cm
Poids :
498 g
Langue :
Anglais
Pays d'origine :
USA
Utilizes advanced concepts, guidelines and requirements from the latest ISO 9000 and 10000 series of standards, as well as other models, including TQM (Total Quality Managment). The text shows how to define a policy and explain it clearly. It offers procedures for developing a quality manual, to be used by personnel performing quality-related functions and for external auditors and customers.