Heritage visitor attractions: an operations management perspective
Auteur :
Leask, Anna / Yeoman, Ian
Éditeur :
Cengage Learning EMEA
ISBN :
9780826460615
Date de publication :
18 févr. 1999
Dimensions :
2,0 x 17,0 x 24,3 cm
Poids :
520 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Examines Heritage Visitor Attractions from an operations management perspective. This book begins by defining the characteristics of HVAs and the principles of operations management and deals with the design of HVAs. It looks at their quality and improvement, examining capacity management.