Getting started in service design: a how-to-do-it manual for librarians
Auteur :
Marquez, Joe J.
Éditeur :
Association of College & Research Libraries
ISBN :
9780838915646
Date de publication :
30 juin 2017
Dimensions :
27,1 x 21,0 x 1,2 cm
Poids :
292 g
Langue :
Anglais
Pays d'origine :
USA
Service design is a valuable framework that librarians and administrators can use as a group to assess, revise, and create library services, spaces, and workflows. In this book, the authors use an action-oriented assortment of exercises, templates, and tools to make service design more accessible to all types of libraries.