Librarian's guide to homelessness, the: an empathy-driven approach to solving problems, preventing conflict, and serving everyone
Auteur :
Dowd, Ryan J.
Éditeur :
American Library Association
ISBN :
9780838916261
Date de publication :
12 janv. 2018
Dimensions :
25,1 x 17,5 x 1,7 cm
Poids :
465 g
Langue :
Anglais
Pays d'origine :
USA
Homelessness is a perennial topic of concern at libraries. Empathy and understanding, along with specific actionable advice that's drawn from experience, makes all the difference in working with this group. In this book Dowd, executive director of a homeless shelter, spotlights best practices drawn from his own shelter's policies and training materials.