Trauma-informed approach to library services, a
Auteur :
Tolley, Rebecca
Éditeur :
American Library Association
ISBN :
9780838919811
Date de publication :
14 juil. 2020
Dimensions :
22,6 x 15,2 x 1,2 cm
Poids :
255 g
Format :
Trade paperback (US)
Langue :
Anglais
Pays d'origine :
USA
Though originating in the fields of health and social services, trauma-Informed care is a framework that holds great promise for application to library work. Empathetic service, positive patron encounters, and a more trusting workplace are a few of the benefits. In this important book Tolley puts these ideas into the library context.