Computer telephony integration
Auteur :
Yarberry Jr., William A.
Éditeur :
Taylor & Francis Ltd
ISBN :
9780849314384
Date de publication :
17 déc. 2002
Dimensions :
23,4 x 15,6 cm
Poids :
771 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Communications and IT professionals are often asked to make decisions that affect telecommunications services and costs for years. This book explains convergence, telephony standards, powerful tools for call centers, IP telephony, infrastructure management tools, and advanced business applications using SS7 and its open system successors.