Implementing the it balanced scorecard: aligning it with corporate strategy
Auteur :
Keyes, Jessica
Éditeur :
Taylor & Francis Ltd
ISBN :
9780849326219
Date de publication :
28 févr. 2005
Dimensions :
23,4 x 15,6 cm
Poids :
1140 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Explains the concept of the scorecard framework from both the corporate and IT perspectives. This book offers insight into performance measurement and management, continuous process improvement, benchmarking, metrics selection, and people management.