Money back guaranteed: how to be your own consumer champion
Auteur :
Tims, Anna
Éditeur :
Tims, Anna
ISBN :
9780852651469
Date de publication :
6 janv. 2006
Dimensions :
19,8 x 12,9 x 1,6 cm
Poids :
182 g
Format :
B-format paperback
Langue :
Anglais
Pays d'origine :
Grande Bretagne
When was the last time you thought you deserved a refund? Or wanted to complain about the service you were getting? Whether it's insurance providers, internet services, travel agents or utility companies, this book shows you what can go wrong when, how to arm yourself against disaster and, should you fall victim, how best to get things fixed.