Predictive dialing fundamentals: an overview of predictive dialing technologies, their applications, and usage today
Auteur :
Szlam, Aleksander / Thatcher, Ken
Éditeur :
Taylor & Francis Ltd
ISBN :
9780936648804
Date de publication :
3 janv. 1996
Dimensions :
23,4 x 15,6 cm
Poids :
320 g
Langue :
Anglais
Pays d'origine :
Grande Bretagne
Who should read this book? This is a must read if you're a newcomer to predictive dialers and responsible for analyzing, recommending and deploying inbound and outbound call center solutions; or, if you're in the midst of implementing a predictive dialer,